We will perform a complete baseline assessment of your existing IT infrastructure to evaluate its capability to efficiently meet your organization’s current and future needs. Our assessment catalogs all elements of your infrastructure including hardware, operating software, servers, and network devices, so we can see what you have, what you need, and where your resources would be best allocated. Through this process we can see if cost-efficiency models like virtualization and storage consolidation are the right fit for your business.

We partner with you to draft an IT services model that will meet your requirements today and tomorrow, and that will make the most of your IT spend. eBryIT partners with industry-leading providers so we can offer you the highest-quality solutions and systems on the market from such companies as Dell, Microsoft, VMware, InMage, Pillar Data, Wyse, Vizioncore, Tech Data, Payformance and IBM. When our design meets your approval, we’ll manage the transition to your new services and support structure.

You know that maintaining printers can be a hassle – from containing toner expense to dealing with fuser replacements. Let us manage your printer fleet so that it is cost effective, proactive, and headache free. Managed print services include coverage for both Dell and non-Dell products, and they include formal assessment, continuous management & monitoring, service desk support with proactive toner use control, and on-site services for printers.

Especially useful for large campus environments, our managed client services include deployments, service desk support that includes remote access for diagnostics and fix, dedicated badged on-site technical support, break-fix coverage, priority service levels and custom reports for your desktops and laptops. We also offer upgraded on-site warranties for Dell desktops and notebooks.

Let us handle your entire network. eBryIT’s managed network services IS a number of our customer’s network support organization. This offering starts with full network assessments and covers your network systems and gear with full service desk proactive monitoring, as well as on-site response, break-fix coverage and hosting.

Our dedicated, experienced staff is always available and ready to help. You can access BizTech Expert by phone, e-mail, or online, either during business hours or 24/7, for client-side application or hardware support. Our IT triage center ensures that critical issues are dealt with quickly, and remote diagnostic tools help us easily understand and resolve your problems. Our call monitoring and reporting tools ensure that no service request goes unattended.

We can help you manage your infrastructure spend by effectively delivering primary or secondary network hosting options that help you maximize your investment for hardware, connection, power, and administration, allowing you to shift your attention and your budget to the areas that need it most.

eBryIT’s managed services package includes real-time, proactive monitoring of all your network devices, including printers. When a device fails, we know, and we’re already working to fix the problem.

We make diagnostics easy with permissions-based remote access. Our trained technicians can remotely view and take control of network devices to quickly and accurately diagnose and remedy IT issues.

We provide proactive life-cycle management for you IT infrastructure to ensure that our customers’ systems never become obsolete. We replace old equipment with new on a set schedule to make certain your infrastructure stays efficient, effective, and cutting edge.

Unexpected events don’t have to mean disaster for your IT operations. We will plan, implement, test and maintain a fail-over strategy that will safeguard your data and protect your network in the event of a failure.

You can’t afford downtime. We offer solutions that provide high data availability and/or continuously available IT systems and applications within a normal business working environment, so you have access when you need it.

Storage solutions such as SAN, DAS and other SW-enhanced solutions offer high performance at a value price for access to all your data.

A hardware-dependant operating environment often means high power consumption and costly management. By virtualizing your servers and client systems, we can save you administrative and maintenance headaches, physical space and resources, while giving you greater extensibility and higher efficiency. ROI can be achieved in 8 months or less.

eBryIT’s capable project managers (many of whom are PMP certified) will conduct large and small hardware installations nationwide. They also manage solutions implementation, including hardware, software, operating system, and infrastructure-related applications. Our goal is to complete all jobs quickly, to your satisfaction.

eBryIT offers Order Consolidation Service to utilize on larger customer rollouts, especially in the K-12 and Healthcare environments. K12 and healthcare customers have limited warehouse space to store incoming product. Therefore, eBryIT Logistics can provide warehousing and just-in-time delivery to deploy the product at the customer sites.

eBryIT has warehouse facilities in Atlanta, Chicago, Houston, Oklahoma City, and San Antonio as well as strong business relationships with national and local warehouse partners throughout the United States.

In addition, we offer multiple levels of onsite hardware service coverage as a third party system and peripheral equipment maintenance provider nationwide. Most manufacturer out of warranty and legacy products are serviceable by our Technicians under contract.

Our maintenance contracts cover all labor, parts and travel costs, with the exception of manufacturer specified consumables.

We also can provide service on a Time and Material basis, along with equipment installs.

We are Nationally Certified Promethean and eInstruction/Interwrite board Installers.

Here are some other AV installation and support points of interest:

• currently has over 3,000 classrooms under warranty
• customizable solutions to fit any need/budget
• Over 20 Promethean trained CI’s
• BMC installed over 4,000 classrooms in 2008

We provide:

• Flexible SLA’s
• Detailed custom reporting